As a frequent traveler I have to leave my pups at home a lot more than I would like to. Fortunately, my wife and I have been lucky enough to find some great dog sitters and house sitters to take care of our “kids” when we’re out. Unfortunately though, each sitter always forgets to do a couple of things that we think would take them from being a good dog sitter to a great dog sitter that we would promote more to all of our friends and family. Add these things to your list and you’ll win us over as clients for life!
- Check in each day with a text to let us know how things are going, nothing fancy, just let us know you’re really there.
Important though to remember that we’re traveling and may not be on the same time zone so don’t make it too early or late.
- Send a photo of the pups having fun or lounging around. It just takes a second and reinforces the fact that our pups are safe.
- Leave a note for uswhen we get home. It leaves your client with a warm and fuzzy to ensure they call you next time.
- Invest in Square, PayPal or other ways to take credit cards. Sure, cash is king, but after I see that note you just left I can’t leave a cash tip when you are gone.
- Create an email list and use a service like MailChimp to send out emails around the holidays to remind people to book your services before all of your time is taken. It doesn’t cost much and is easy to use.
- Create a small website. Use a service like Blogger, WordPress, WIX, etc. that is free. That way people can have your contact info and find you.
- Create a Facebook page and Twitter feed. It may seem useless to you, but it will help people find your site and give a place for your clients to say good things about you. When was the last time you bought something without a review? This will help you get them.
The bottoms line is that people’s dogs are their family. Just as when you are traveling without your wife or kids, you always like to hear from them or check in. With your pups, you can’t always do that so be there to help put our minds at ease. These tips will help you get more clients and help ensure that your current ones stay with you.